|Anything goes in The Snug, the GD's rebellious little brother. An off-topic den of iniquity for non-football/news related musings.
thats only real bonus ive seen with virgin.. free eng appointments and have to replace your equipment for free as you rent and dont own it
The new Sky Q business model is the same, you don't own the box\es
That is pretty much where i net out at the moment
So, I gave my 31 days notice about 10 days ago. My current package is TV with sports & movies, unlimited broadband and phone with evening & weekend calls, paying just under £60pm with various offers when I signed up. Got a 20% & 30% discount letter in the post which I ignored. Then got a call from the retentions department, offering same package for £56.99pm, I said I'd think about it. There and then he offered me exactly the same package but gave half price on the calls and line rental too, £47.49pm. I gave in, took it, I'm happy with that. Saved myself £130 over the year and got quite a good deal considering what others have said they pay.
I'm getting Sky phone up 2, 3 times daily now. I just ignore it. Unless they can offer me 12 months half price, a free TV and Sky Q like they are mostly doing for new customers, they can eff off.
boxes themselves are fantastic however without broadband their pretty crap
when our broadband goes we cant add to series link because thats controlled by the internet
the two boxes can talk to each other over the network however when the Hub 3 loses the signal to virgin for some reason it closes down the wifi and the LAN most of the time (the hub 2 just cut off the net itself and let you use the wireless.. so for example the wireless printer would still work) so half the time the boxes can talk to each other .. hit and miss
I fixed the broadband last night dunno how just unplugged everything.. all ethernets and the cable itself.. shut down and then connected it all back slowly.. didnt overload it with all the ethernets at once
lastest from 20:00 last night until 08:00 this morning (great we slept for most of that) and then it went again.. came down just now and got it working again (same way)
hopefully the engineer will get it working... even tech support are agreeing now its the network not anything in my house (as we replaced the lot) they said they may have to do a "repull" ie a new cable to the house.. shame because we had a driveway built over the old cable when we moved in so it wouldnt be on the drive.. but if that fixes our net then excellent.
one thing that did bug me was the new equipment tied us into a new 12 month contract that they are now saying I have to honour even though they said if this service problems kept coming up then id be free to leave
second lady on phone was like "you need 3 engineers out in a month" I just replied that with their availability Id be lucky to get 3 visits within the same quarter.
fingers crossed I get a decent tech out on friday and not the one who comes every few times we call them out.. their is one who is fantastic and tries to fix it at the exchange , outside my house etc.. the other (spurs fan.. must be why!) comes in.. says signals too high (which the second tech says its not) puts signal lowers on and then leaves... 5 mins later the tv will loose picture because of what he is done..
last night Mrs mumbles almost let me sign up to Three take anywhere wifi £17 a month for 20gb as a back up broadband (1st world problems) for 12 months .. because that would see out this virgin contract and then we could go to sky (looking more likely now even with the new v6 boxes.. shame I really like them)
compounded by the fact that o2 have a mast down in our area at the moment so when wifi goes down our phones switch to 4G but have between 1 and 2 bars rather than the normal full service...
we have both used 1/4 of our monthly data in a week with this broadband going down which just isnt good lol
Just cancelled was paying £85 a month for sports, cinema, box sets, and Sky go extra. They offered this for £51 a month ash their lowest bid so held firm an cancelled. Want to pay £40 a month for the above
15 days it will be then.
Virgin just been.. here 20 mins hopefully fixed for good
said our signal was boarder line hence why it cuts out and proceeded to go to the main box on the street and boost the signal
I told him about the tech who insists our signal is too high and puts dampers on it .. (he gave me his name as he guessed who he was from my impression of his attitude towards work) and he said throw those things in the bin there is no way your signal is ever too high and that wouldnt cause the issues you have
hopefully this is fixed for good and if it does go down again I know who to ask to not come lol
Crashed within 2 hours.. called them up they claim because it happened so quick from a tech coming they want to send a senior tech to make sure there isn't something they have missed
wish they would just let me leave now.. getting a bit of a joke
So finally I have cancelled my contract with virgin
it cancels on the 26th March (my 30th, great present to be free of them)
found out the max fee was £240 to leave so was going to bite the bullet but stood my ground and they have let me leave my contract for free because of the poor service.
Signed up with BT infinity 1.. with BT entertainment , BT sport and in HD etc.. £47.99 a month... so thats a saving of £50 a month on what I had already.. I have my dads sky go to use anyways so that take cares of all the other sports that BT dont have. Arrives 20th march. so got 6 days to get used to it.
I have been mucking around with my telly.. the aerial defiantly works so dont need a new one.. check.. plugged in my sky connections (glad I kept them when I moved in) TV has built in freesat so we have that aswell
Freeview in bedroom
Freesat and BT TV downstairs
im done with virgin and I wont pay for sky right now just cant justify paying more for the same as I got before