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Am I right in thinking that all those who were persuaded to buy extra seats at £99 ( not for children but to be upgraded game by game ) will have to provide proof of age before they can renew those seats?
Good shout... that probably free's up 3-5k of tickets
Although they won't have done it before they start the relocation process is my guess
Email below sent to the ticket office this morning. Wonder what (pony) explanation will be forthcoming but, needless to say, am not expecting a cheque to drop through the letterbox.
Never mind, it was the most successful migration in the history of the universe. Oh wait.........
My season ticket is in Block 229, which is designated as Band 4 in the seating plan enclosed with your letter regarding renewals. Can you explain, therefore, why I paid a Band 3 price for this season and am being asked to renew at a Band 3 price?
I assume that I am due a refund of £100 for the current season and that you will also be updating your system to show the correct renewal price of £499 (not £599).
I look forward to hearing from you as a matter of urgency as I cannot make any decision regarding renewal until the error has been rectified."
I'm pretty sure this is an error with the official seating plan Hammers28. Block 243 correctly shows band 3 at the front and block 229 should just be a mirror image of this.
Still, I'd ask West Ham for a £100 refund if I was you too. It's worth a try!
Correct. Probably not that hard to ask a family member to provide ID for your phantom child though, if you don't have a real one. I'm sure this will free up some tickets nevertheless.
As an aside, I don't think anyone was encouraged to upgrade on a per game basis. I think, that as was the case with one of my tickets, that they were encouraged to reserve as a child's ticket then upgrade to a full adult ticket before the season started. I did this as wasn't 100% sure my brother would be in the country for this season (turns out he was, so I upgraded before the first game). They offered this to me as I didn't really want to pay a couple of hundred quid deposit for him when I could just pay 25 or whatever it was.
I just looked up my record on eticketing at it shows my band 2 seat as costing £299 for the current year whereas I'm sure I paid £399 (first year as OAP). What is going on? - probably a cock up but it all looks a bit fishy ...
As an aside, I don't think anyone was encouraged to upgrade on a per game basis
I know my mate Normski was told just that, buy your neighbouring seat for £99 and upgrade it to an adult seat as and when you like. Which is exactly what he did and has done.
So you have to renew first then supply proof, and if not will they keep the money !!!
Gotta love this Board, so you have to pay to renew your Season Ticket, with no guarantee whatsoever you'll be moved. Oh and the sooner you renew the more likely you can move, like it !
I read somewhere, not sure if true, that 2,500 ST have not attended even 1 match. If so, that means many ST have attended just a few matches, that means there's a chunk not likely to renew, so hence the price freeze ?
This mythical 52,000 on the waiting list, on balance of probability I think it is true, but its Members, who likely don't want an ST, but want preferential booking, occasionally, plus all the people who paid their £ 10 to go on the list, but now, seeing what the experience is like have no interest in an ST. So its lies, lies & statsistics.
So you have to renew first then supply proof, and if not will they keep the money !!![/quote]
And that's after some fans were encouraged to buy £99 seats for non-existent children by the Reservation Centre.
And there you have the response:
"With regards to your email below, none of the price band areas have changed from last year. They are all the same in terms of areas of seats and prices. Rows 31-43 in Block 229 are still band 3 and so £599 is the correct price, the same as it was last year.
This is an error from the producer of the map which we shall inform the media team and ask to be corrected. If you look at the opposite end, Block 243 does show this section as being band 3.
Sorry for any confusion."
So, it is the printer's fault..................
^^^ They should just use Payet and Mash's seating plan - it's far more accurate than the one the Club came up with!
Thanks for posting the reply you got from the club Hammers28. Now we know officially that none of the bands have changed, perhaps if the "producer of the map" reads KUMB, they might like to make the following amendments to their plan...
- Band 3 seats at the front of block 229 are missing
- Band 2 seats in half of block 211 are missing
- Band 2 seats at the back of block 211 should be in block 210
- Band 1 seats should only cover half of block 210
- Band 2 seats at the back of block 205/206 are missing
- Half of block 221 should be greyed out for segregation
- Band 5 seats are missing at the back of block 215
- All band 5 seats start from lower down the upper tier (row 56)
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