Block 216 - advice

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Re: Block 216 - advice

Postby Up the Junction on Sun Nov 04, 2018 10:00 pm

One for you, UH, should you require any witnesses.

Hammers @Joey041992
Replying to @zoe_bon @kumbdotcom and 5 others
I sit just behind, if you need any help like a statement or anything, give me a shout, it was absolutely disgusting what I saw yesterday
5:23pm · 4 Nov 2018


https://twitter.com/Joey041992
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Re: Block 216 - advice

Postby Upminster Hammer on Sun Nov 04, 2018 10:15 pm

Thanks UTJ
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Re: Block 216 - advice

Postby Claret&Blue,Thru& on Sun Nov 04, 2018 11:26 pm

Wembley1966 wrote:Because there are over 60,000 seats that are uncovered and the ones above 57,000 that can't be sold due to the safety certificate limit are normally spread throughout the stadium. When the away team don't take their full allocation they can sell the other ones. The restriction is on the number of seats sold, not where they are in the stadium.


Appreciate this information but the game was declared sold out & tickets could be sold on the exchange so there shouldn't have been anywhere else to spread the limit should there?
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Re: Block 216 - advice

Postby Wembley1966 on Mon Nov 05, 2018 1:21 am

^^^ Away teams get offered 3,000 tickets for their fans. West Ham sell the other 54,000 to their supporters - either as season tickets, corporate or general sale. Burnley only took 1,500 (approx) so the other 1,500 were sold as part of the general sale by West Ham (in the 3,000 spare in the home section of the stadium). Only once these additional seats had sold out was the ticket exchange opened up for resale.
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Re: Block 216 - advice

Postby Knighter10WHU on Mon Nov 05, 2018 10:44 am

Ridiculous situation but nothing surprises me with this lot anymore.

If only the club had made it clear at the time of migration that the upper tier would be a complete no-standing zone and migrated all the known standers to lower tier areas together this wouldn't ever have been an issue. Opening up the TBL to season ticket holders from the start would have resolved this.
It wasn't difficult either was it?

BML - New BML.
Chav corner/TBL - 131-125.
Chicken run - 113-114.

Anyway, best of luck OP, hope this gets sorted swiftly.
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Re: Block 216 - advice

Postby AlfieG on Mon Nov 05, 2018 4:56 pm

Absolutely scandalous treatment of one of the clubs customers...

However Im sure that Karren will still be applying her sanitisation plans for the crowd in the bowl.

Sit down for the whole game and clap politely when we score.

Also, please welcome opponents supporters to our lovely (world class, iconic stadium) because if we catch you waving your fist or showing any aggression to them we will ban you for life.

On a serious note UH. Good luck with trying to contact anyone in authority at the club. My experience has been that they ignore people who have anything to say especially if they feel is awkward to answer.

WHUFC dont do 'customer service' as they proved this weekend. :thdn:
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Re: Block 216 - advice

Postby Briggsy on Mon Nov 05, 2018 5:42 pm

Me & my friends had our season tickets moved from 217 as we we're in the front row. We got told about the move 1 day before the first home game of the season & we're only given the option of moving from band 4 to band 3 & paying an extra £100 each (If we wanted to stay together, that is)

We we're told it's because the drop is too dangerous, which is right, it is too dangerous. I'm not sure why it took 2 seasons to work that out.

In the BML now and it's much better. I don't get any grief from staff, stewards or police & can watch the game. I was getting sick of trying to watch the game and having a police camera stuck in my face for 90 minutes.
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Re: Block 216 - advice

Postby Briggsy on Mon Nov 05, 2018 5:44 pm

Just to add, a friend in 217 was also moved Vs Burnley (sits in the second row). He wasn't given any notice, the stewards were completely unaware anyone sat there and seemed to think that the rows had always been closed off. He missed almost the entire first half being relocated.
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Re: Block 216 - advice

Postby Up the Junction on Wed Nov 07, 2018 3:10 pm

Any update on this, UH?
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Re: Block 216 - advice

Postby Upminster Hammer on Wed Nov 07, 2018 5:34 pm

Not really, I sent an email to Nicola Keye (head of ticketing) yesterday and to be fair got a call back later yesterday afternoon from someone saying "Nicola is on holiday but has asked me to look into this" they were supposed to call back today but nothing yet.
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Re: Block 216 - advice

Postby Up the Junction on Wed Nov 07, 2018 5:38 pm

Please keep us informed - especially if they don't get back to you. :thup:
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Re: Block 216 - advice

Postby Upminster Hammer on Wed Nov 07, 2018 5:39 pm

Will do
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Re: Block 216 - advice

Postby Up the Junction on Thu Nov 08, 2018 8:00 pm

Good luck getting hold of the elusive Ms Keye.
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