Block 216 - advice

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Block 216 - advice

Postby Upminster Hammer on Sat Nov 03, 2018 9:48 pm

I turned up to my seat in block 216 today (as a season ticket holder) to find that my seat was now part of the segregation from the away fans (about 30 feet away with a 20 foot drop in between) to be told I can’t sit there and they had no replacement. I spent the first half standing before finding a seat in the second half. No notification from West Ham that this would be the case and have found out after the game that the segregation is now in place permanently.

How do I take this forward, obviously I need to sort out my new seating with the ticket office but today’s treatment is so unacceptable, what/do I have any options?

The reason I have renewed these past 2 seasons is partly down to how much I enjoyed my seat
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Re: Block 216 - advice

Postby Hammerite on Sat Nov 03, 2018 9:53 pm

I thought we’d seen the last of this **** :fsake:
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Re: Block 216 - advice

Postby smuts on Sat Nov 03, 2018 9:54 pm

What a complete joke. Talk about treat punters with contempt.
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Re: Block 216 - advice

Postby mywhufc on Sat Nov 03, 2018 9:54 pm

Upminster Hammer wrote:I turned up to my seat in block 216 today (as a season ticket holder) to find that my seat was now part of the segregation from the away fans (about 30 feet away with a 20 foot drop in between) to be told I can’t sit there and they had no replacement. I spent the first half standing before finding a seat in the second half. No notification from West Ham that this would be the case and have found out after the game that the segregation is now in place permanently.

How do I take this forward, obviously I need to sort out my new seating with the ticket office but today’s treatment is so unacceptable, what/do I have any options?

The reason I have renewed these past 2 seasons is partly down to how much I enjoyed my seat

PM sent with details
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Re: Block 216 - advice

Postby Kialos on Sat Nov 03, 2018 10:15 pm

West Ham fans being treated like shyte at the LS? In other news tomorrow is Sunday

:thdn:
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Re: Block 216 - advice

Postby Westbourne Bill on Sat Nov 03, 2018 10:20 pm

That’s pretty appalling. The club are no doubt quick enough to contact you on everything else so why not have the courtesy to discuss and resolve the issue first?
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Re: Block 216 - advice

Postby Up the Junction on Sat Nov 03, 2018 10:51 pm

Upminster Hammer wrote:How do I take this forward, obviously I need to sort out my new seating with the ticket office but today’s treatment is so unacceptable, what/do I have any options?

FSF Faircop notified:

https://twitter.com/kumbdotcom/status/1058837052878454792
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Re: Block 216 - advice

Postby Upminster Hammer on Sat Nov 03, 2018 10:55 pm

Thanks all, still seething so will write to the club tomorrow.

Thank god we won today
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Re: Block 216 - advice

Postby Up the Junction on Sat Nov 03, 2018 11:12 pm

UH - can you answer this?

Rob Patterson @robpatterson24
Sure it’s 216? Im a ST who sits in 216 and it’s absolutely nowhere near the segregation… didn’t see any issues today from where I was sat.


Rob Patterson @robpatterson24
I sit in 216. The segregation isn’t anywhere near that area and in any event, no one was sat in the away end anyway! Dead.



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Re: Block 216 - advice

Postby Upminster Hammer on Sat Nov 03, 2018 11:44 pm

Yes 216 rows 31 and 32 (front 2 rows)
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Re: Block 216 - advice

Postby Up the Junction on Sun Nov 04, 2018 12:06 am

:thup:
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Re: Block 216 - advice

Postby gravesendhammer on Sun Nov 04, 2018 9:49 am

I do recall in a SAG meeting minutes document somewhere that the powers that be were focusing their attention on the front few rows and the persistent standing there. Pretty sure it stated that they would block off the first few rows to stop this from happening.

Still a ****y thing to do, mind. But it certainly isn't to do with segregation
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Re: Block 216 - advice

Postby sendô on Sun Nov 04, 2018 10:16 am

^ Sounds like further evidence of the contempt with which our fans are treated by the board.
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Re: Block 216 - advice

Postby ornchurch ammer on Sun Nov 04, 2018 3:12 pm

gravesendhammer wrote:I do recall in a SAG meeting minutes document somewhere that the powers that be were focusing their attention on the front few rows and the persistent standing there. Pretty sure it stated that they would block off the first few rows to stop this from happening.

Still a ****y thing to do, mind. But it certainly isn't to do with segregation


What a pointless idea. If you keep closing the front couple of rows in each block the whole block will eventually all be closed as the rows each become the front.
Last edited by ornchurch ammer on Sun Nov 04, 2018 6:42 pm, edited 1 time in total.
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Re: Block 216 - advice

Postby Wembley1966 on Sun Nov 04, 2018 4:17 pm

gravesendhammer wrote:I do recall in a SAG meeting minutes document somewhere that the powers that be were focusing their attention on the front few rows and the persistent standing there. Pretty sure it stated that they would block off the first few rows to stop this from happening.

Here's the relevant extract:
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Re: Block 216 - advice

Postby Samba on Sun Nov 04, 2018 6:22 pm

Upminster Hammer wrote:told I can’t sit there and they had no replacement.

Un-f**king-believable.
Well, they always report a full attendance, so no wonder they had no replacement.. :thdn:
Now, what would Karren make on The Apprentice of such shoddy business practice?
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Re: Block 216 - advice

Postby Claret&Blue,Thru& on Sun Nov 04, 2018 6:42 pm

As one of the tweets states, there were no away supporters in the upper tier anyway. Don't know how the club can claim 56,862 attendance with that block not paid for.
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Re: Block 216 - advice

Postby Exiledin cardiff on Sun Nov 04, 2018 8:00 pm

Is this the sort of thing WHUISA should take up on your behalf. To me smacks of I can't be asked to sort it out attitude displayed by the club at every opportunity. Maybe WHUISA could get a few stories like this and confront the club?
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Re: Block 216 - advice

Postby Upminster Hammer on Sun Nov 04, 2018 8:37 pm

If you can see the pictures posted on Twitter, I’m sure you have noticed that because one of the stewards is standing to stop people sitting in the front 2 rows is positioned in the middle of the 3rd row meaning everyone behind him has to stand. Just so West Ham....

One of the 3 of us who have season tickets has a link to Jaqueline Gold and has written a personal letter to David explaining the situation we found ourselves in yesterday. It will be interesting to see if we get a response. In the mean time we have started conversations with Amanda Jacks. I will update this thread as and when I hear anything for those that are interested.

Thanks to those for their advise and help.
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Re: Block 216 - advice

Postby Wembley1966 on Sun Nov 04, 2018 8:44 pm

Claret&Blue,Thru& wrote:As one of the tweets states, there were no away supporters in the upper tier anyway. Don't know how the club can claim 56,862 attendance with that block not paid for.

Because there are over 60,000 seats that are uncovered and the ones above 57,000 that can't be sold due to the safety certificate limit are normally spread throughout the stadium. When the away team don't take their full allocation they can sell the other ones. The restriction is on the number of seats sold, not where they are in the stadium.
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