The 5 year ST Loyalty scheme

The very best posts from KUMB over the years ...

Moderator: Gnome

Re: The 5 year ST Loyalty scheme

Postby Hockley Hammer on Mon May 21, 2012 11:05 am

beckton wrote:

A band 4 season ticket for a new applicant is £600. With the 5% loyalty discount it's £570.

At this moment in time it seems quite clear they can't say what you're suggesting.


What i'm saying is that they can always hide behind the fact that increases could have been more and that is where part of the discount is. It's a lie but you can't prove it.

Like the 'deal' you get at a car dealer, or volume discount in a trade deal.

The bottom line is that I will be paying more for my ticket next season than last season, which means I did not get a reduction that I had been promised (for the record I didn't expect it unless we were still in the Championship).

I'm not angry about it because it's what I expected, very handy to bring out this news while the euphoria of Saturday is still about.
User avatar
Hockley Hammer
 
Posts: 3386
Joined: Wed Sep 15, 2004 1:54 pm
Location: Keeping calm and carrying on.

Re: The 5 year ST Loyalty scheme

Postby Yarpio on Mon May 21, 2012 11:30 am

I think if they weren't going to honour the deal they could've at least come out and said so when they bought the club. :?
Yarpio
 
Posts: 286
Joined: Tue Jan 10, 2006 11:34 am

Re: The 5 year ST Loyalty scheme

Postby beckton on Mon May 21, 2012 11:34 am

Hockley Hammer wrote: It's a lie but you can't prove it.



I thought we all ready had on this thread.


They're even calling it a 5% five year loyalty discount themselves the silly sods.

So maybe they should have called it a 20% discount for us lucky ones with everyone else getting a mere 15% discount. :wink:
User avatar
beckton
 
Posts: 13567
Joined: Mon Apr 21, 2008 3:41 pm
Location: Hanging on by my fingertips.

Re: The 5 year ST Loyalty scheme

Postby hammer_lad on Mon May 21, 2012 11:48 am

This is ****ing disgusting. Add me to the list of people who are pissed off with this. like someone else said bit odd it isnt reaching the maximum number of complaints like the one desperate for tickets for saturday.

So if we have stayed for the past 5 years and watched all the dross that has been dished up in recent years, kept our side of the agreement and turned up, then we get ****ed off with a 5% discount which will save me 30 quid on a new applicant who may or may not have bothered to buy a season ticket in the championship.

Could Doc please explain why there isnt a legal obligation for them to agree to this offer? it was an offer made in writing to which we went into a contract with West Ham. Surely once they buy the club they inherit all of its contracts?
hammer_lad
 
Posts: 2441
Joined: Tue Jan 10, 2006 3:51 pm

Re: The 5 year ST Loyalty scheme

Postby Iron Mark on Mon May 21, 2012 12:15 pm

Just to balance it out a little...

If you purchased something and were told that you had to give something based on a promise by the previous owner, how would you feel?
User avatar
Iron Mark
 
Posts: 1375
Joined: Sat Sep 29, 2007 7:31 pm
Location: Hertfordshire

Re: The 5 year ST Loyalty scheme

Postby JBs Caravan on Mon May 21, 2012 12:21 pm

Am i right/wrong assuming the old regime borrowed against projected season ticket sales?
If this is the case,a discount would reduce our ability to pay off the debts,and basically should never have been offered ???
JBs Caravan
 
Posts: 1863
Joined: Sun Sep 20, 2009 11:51 am

Re: The 5 year ST Loyalty scheme

Postby Hockley Hammer on Mon May 21, 2012 12:21 pm

beckton wrote:
So maybe they should have called it a 20% discount for us lucky ones with everyone else getting a mere 15% discount. :wink:


I think they would try that if they could. I understand the anger, but I am so cynical I expected them to grab back more than they handed over.

The only message they would understand is people not renewing, but they hope that there will be a queue of people waiting to get a ST so people won't take the risk of not renewing.

This is a sad consequence of becoming a PL side. Maximise income opportunities.
User avatar
Hockley Hammer
 
Posts: 3386
Joined: Wed Sep 15, 2004 1:54 pm
Location: Keeping calm and carrying on.

Re: The 5 year ST Loyalty scheme

Postby e1hammer on Mon May 21, 2012 12:22 pm

Iron Mark wrote:Just to balance it out a little...

If you purchased something and were told that you had to give something based on a promise by the previous owner, how would you feel?


When you buy a business you have a obligation to honour the contracts made. I wouldn't have minded if they had said they were pulling the scheme as soon as they took over, at least giving people the choice to renew or not. I would have renewed regardless but am very angry about the decision and the way its been handled.
User avatar
e1hammer
 
Posts: 1368
Joined: Tue Oct 04, 2005 3:47 pm
Location: drinking tea with the taste of the Thames

Re: The 5 year ST Loyalty scheme

Postby Iron Mark on Mon May 21, 2012 12:24 pm

e1hammer wrote:When you buy a business you have a obligation to honour the contracts made. I wouldn't have minded if they had said they were pulling the scheme as soon as they took over, at least giving people the choice to renew or not. I would have renewed regardless but am very angry about the decision and the way its been handled.


Was there ever a contract? I know it was mentioned a lot but was it anything other than something the previous owners said they would like to do?
User avatar
Iron Mark
 
Posts: 1375
Joined: Sat Sep 29, 2007 7:31 pm
Location: Hertfordshire

Re: The 5 year ST Loyalty scheme

Postby Westbourne Bill on Mon May 21, 2012 12:26 pm

Iron Mark wrote:Just to balance it out a little...

If you purchased something and were told that you had to give something based on a promise by the previous owner, how would you feel?


Well as theyre no doubt honouring promises/commitments made by the previous owners to the banks and Sheff Utd, I'd have factored it into the "cost" of buying the club.
User avatar
Westbourne Bill
 
Posts: 3829
Joined: Sat Aug 21, 2004 5:49 pm
Location: W Sussex

Re: The 5 year ST Loyalty scheme

Postby Iron Mark on Mon May 21, 2012 12:29 pm

Westbourne Bill wrote:Well as theyre no doubt honouring promises/commitments made by the previous owners to the banks and Sheff Utd, I'd have factored it into the "cost" of buying the club.


There is a difference between set owed amounts and the ST deal though isn't there?

They had no idea what the ST price would be when it comes into affect, so how could they know how much they would be losing with the Icelandics 20% discount?
User avatar
Iron Mark
 
Posts: 1375
Joined: Sat Sep 29, 2007 7:31 pm
Location: Hertfordshire

Re: The 5 year ST Loyalty scheme

Postby hammer_lad on Mon May 21, 2012 12:33 pm

JBs Caravan wrote:Am i right/wrong assuming the old regime borrowed against projected season ticket sales?
If this is the case,a discount would reduce our ability to pay off the debts,and basically should never have been offered ???


I honestly dont care about the debts the club has, they knew the debts the club had when they decided to buy in. I assume they would have done their due diligence and seen that there was a 20% offer to season ticket holders when they purchased the club, otherwise why have the acknowledged it by giving 5%.

The debts are not the problem of the thousands of season ticket holders who have helped keep the club afloat and watched utter **** some seasons and stuck by them.
hammer_lad
 
Posts: 2441
Joined: Tue Jan 10, 2006 3:51 pm

Re: The 5 year ST Loyalty scheme

Postby beckton on Mon May 21, 2012 12:39 pm

Iron Mark wrote:There is a difference between set owed amounts and the ST deal though isn't there?

They had no idea what the ST price would be when it comes into affect, so how could they know how much they would be losing with the Icelandics 20% discount?




Who sets the season ticket prices then?
User avatar
beckton
 
Posts: 13567
Joined: Mon Apr 21, 2008 3:41 pm
Location: Hanging on by my fingertips.

Re: The 5 year ST Loyalty scheme

Postby upton girlie on Mon May 21, 2012 1:05 pm

From an email on the 10th April 2009:


Image
User avatar
upton girlie
Purveyor Of Half-Time Confectionery
 
Posts: 7534
Joined: Mon May 08, 2006 8:02 pm
Location: "Reality is an illusion created by a lack of alcohol."

Re: The 5 year ST Loyalty scheme

Postby BSB1 on Mon May 21, 2012 1:07 pm

Ha Ha Ha, I've just seen above so will retract my long post. :lol:
User avatar
BSB1
 
Posts: 6866
Joined: Mon Jan 16, 2006 2:54 pm
Location: The only thing to fear, is running out of beer

Re: The 5 year ST Loyalty scheme

Postby Iron Mark on Mon May 21, 2012 1:10 pm

beckton wrote:Who sets the season ticket prices then?


When the offer was made, the Icelandics. And it would be difficult to know what the price would be when the offer was meant to come into play, hence it would be hard to include it in the budget.

The picture from UG is pretty damning though.

Was this meant to be a one year only offer?
User avatar
Iron Mark
 
Posts: 1375
Joined: Sat Sep 29, 2007 7:31 pm
Location: Hertfordshire

Re: The 5 year ST Loyalty scheme

Postby upton girlie on Mon May 21, 2012 1:13 pm

BSB1 wrote:Ha Ha Ha, I've just seen above so will retract my long post. :lol:


Bummer - I was enjoying the smug grin on my face when I read your original post Image
User avatar
upton girlie
Purveyor Of Half-Time Confectionery
 
Posts: 7534
Joined: Mon May 08, 2006 8:02 pm
Location: "Reality is an illusion created by a lack of alcohol."

Re: The 5 year ST Loyalty scheme

Postby Smudger1 on Mon May 21, 2012 1:16 pm

Newham Trading Standards helpline 020 3373 9937, if I can sneek out of the office for a few minutes I'll give them a call, unless one of you guys get the first.
User avatar
Smudger1
 
Posts: 514
Joined: Wed Apr 13, 2005 9:47 am
Location: The Happy place

Re: The 5 year ST Loyalty scheme

Postby clawhammer on Mon May 21, 2012 2:04 pm

West Ham United offered me a contract. I accepted that contract and renewed my ticket and have done so since. The terms of the contract specify that I should get a reduction of 20% on my ST for next season.

The tone of this thread is far too cynical and defeatist. If the club don't honour the contract I , for one, will not let it go. It would only take one person to take the matter to a small claims court and generate publicity for the flood gates to open for everybody. If you are entitled to the discount there is no way you should setlle for less than 20%. Under Contract law the case is pretty much open and shut in our favour. My contact is with the club and not Gullivan.
User avatar
clawhammer
 
Posts: 7170
Joined: Tue May 31, 2005 8:58 pm

Re: The 5 year ST Loyalty scheme

Postby Billy Hunt on Mon May 21, 2012 2:37 pm

k-r-c wrote:View here:

http://www.seasontickets.whufc.com/form ... -zebra.pdf" onclick="window.open(this.href);return false;



Is it me going mad or has that PDF changed now ??
User avatar
Billy Hunt
 
Posts: 1359
Joined: Fri Aug 12, 2005 10:05 pm

PreviousNext

Return to KUMB Hall of Fame

Who is online

Users browsing this forum: No registered users and 4 guests